Privacy Policy

Last Updated: January 24, 2026

1. Introduction

This Privacy Policy describes how DOCKETFUSION (“we,” “our,” or “us”) collects, uses, discloses, and protects information when courts, attorneys, and authorized users access or use our application (the “Service”).

We are committed to protecting the confidentiality, privacy, and security of all personal information and case-related data processed through the Service.

This Privacy Policy also includes disclosures required under the California Privacy Rights Act (CPRA) for California residents.

By using the Service, you acknowledge that you have read and understand this Privacy Policy.

2. Information We Collect

2.1 Information Provided by Users

We collect information voluntarily provided by users, such as:

  • Contact information (name, email address, phone number, professional title)
  • Court, agency, or firm affiliation
  • Case details entered by authorized users
  • Messages sent through the internal messenger within the Service
  • User account details and credentials
  • Calendaring and appointment information

2.2 Information Collected Automatically

We may automatically collect:

  • Log and usage data (IP address, device type, browser type, timestamps, pages accessed)
  • Device identifiers
  • Diagnostic, error, or performance data

2.3 Information From Third Parties

We may receive information from:

  • Courts, legal institutions, or firms managing or assigning cases
  • Identity verification or authentication partners

3. How We Use Information

We use personal information to:

  • Provide, operate, and maintain the Service
  • Facilitate communication between courts, attorneys, and authorized users
  • Display relevant case and contact information
  • Verify identities, authenticate accounts, and secure access
  • Detect, prevent, or investigate fraud or security issues
  • Comply with legal, regulatory, or court-mandated obligations
  • Provide customer support and troubleshooting
  • General analytics and business intelligence
  • Quality assurance and product improvement

4. How We Share Information

We may share information only with:

  • Authorized users, when necessary for case-related collaboration
  • Courts, law firms, and administrative personnel overseeing or assigning cases
  • Service providers and vendors supporting operational functions (e.g., hosting, authentication), subject to strict confidentiality obligations
  • Law enforcement or government bodies when required by law, subpoena, or court order
  • Other parties solely with user direction or explicit consent

4.1 No Sale or Sharing of Personal Information

We explicitly confirm that we:

  • Do not sell personal information
  • Do not share personal information for cross-context behavioral advertising
  • Do not use personal information for targeted advertising
  • Do not rent, trade, or otherwise commercialize user data

5. Data Security

We employ administrative, technical, and physical safeguards designed to protect personal information, including:

  • Encryption in transit and at rest
  • Role-based access controls
  • Audit logging and system monitoring
  • Secure authentication and session controls

Despite these measures, no system is completely immune to security threats.

6. Data Retention

We retain information only as long as necessary to:

  • Provide the Service
  • Comply with legal, regulatory, and court-mandated retention rules
  • Resolve disputes
  • Enforce our agreements

Certain case-related data may be subject to jurisdiction-specific or court-imposed retention schedules.

7. CPRA Privacy Rights (California Residents)

California residents may have the following rights under CPRA:

  • Right to Know the categories of personal information collected or disclosed
  • Right to Access personal information
  • Right to Correct inaccurate personal information
  • Right to Delete personal information, subject to legal exceptions
  • Right to Restrict the use of sensitive personal information
  • Right to Non-Discrimination for exercising privacy rights

Due to the nature of court and legal data, certain requests may be denied where retention is required by law, court rules, or official record-keeping obligations.

To submit a CPRA request, contact: support@docketfusion.com

8. Children’s Privacy

The Service is intended for professional use and not for individuals under the age of 18. We do not knowingly collect data from minors.

Cases involving child witnesses will require a custodian to use the Service to coordinate on behalf of the child. The child’s information is not to be saved within the system.

9. Third-Party Services

The Service may integrate with or link to third-party tools or systems. We are not responsible for the privacy practices of those third parties and encourage reviewing their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be reflected by the “Last Updated” date. Continued use of the Service after changes are posted signifies acceptance.

11. Contact Us

For questions about this Privacy Policy or our data practices, please contact us:

Email: support@docketfusion.com